Shipping Policy.
At BMS, we are committed to delivering your orders quickly, safely, and efficiently. Below
is our shipping policy to help you understand the process and expectations when purchasing
engine parts from us.
1. Shipping Destinations
United Kingdom: We deliver to all regions within the UK, including England, Scotland, Wales, and Northern Ireland.
2 .International shipping:
Shipping Costs and Delivery Times:
- Costs vary based on destination, package size, and weight. Shipping charges will be calculated at checkout.
- Delivery times typically range from 5 to 14 business days, depending on the destination and shipping method.
Customs and Duties:
- International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient.
- Please check with your local customs office for information on any additional fees that may apply.
3. Processing Time
- Orders placed before 2 PM (GMT) on weekdays will be processed the same day.
- Orders placed after 2 PM, on weekends, or public holidays will be processed the next working day.
4. Shipping Options and Costs
We offer the following delivery options within the UK:
- For most UK locations, parts are delivered on the next working day. Deliveries to remote areas may take up to 2 working days, depending on the postal code. Shipping costs will be calculated at checkout based on your selected option.
5. Order Tracking
- Once your order is dispatched, you will receive a confirmation email with a tracking number and a link to track your delivery.
- If no one is available at the delivery address to accept the order, a delivery attempt
notice will be left with instructions for rescheduling or collection.
6. Delivery Terms
- Please ensure that your delivery address is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses
- If no one is available at the delivery address to accept the order, a delivery attempt notice will be left with instructions for rescheduling or collection.
7. Damaged or Missing Items
- If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged items and packaging
- For missing items, contact us within 7 days of delivery, and we will investigate and resolve the issue promptly.
8. Returns and Exchanges
Please refer to our Returns Policy for details on returning or exchanging items.
9. Contact Us
If you have any questions or concerns about your shipment, please contact us at:
- Email: info@bmsautomotive.co.uk
- Phone: +44 20 8158 5658
Thank you for choosing BMS for your engine part needs. We look forward to serving you!