At BMS Automotive, we strive to provide high-quality products and exceptional service. If you are not satisfied with your purchase, we offer a straightforward return policy to ensure a hassle-free experience. This policy applies when you wish to return goods for any reason, with specific conditions depending on the nature of the return, as detailed below.

Here is a concise overview of our Returns Policy:

Eligibility for Returns

• Returns must be initiated within 14 days of the purchase date.
• All returned items must match the original products sent to you, remaining unused and in their original condition, complete with all packaging and accessories. Refunds for unwanted returns may be declined or adjusted if items are not returned in their original state.

To clarify, “original condition” means:

• Completely unused.
• Free from any substances such as grease, petrol, diesel, or oil on the product or packaging.
• No stickers, labels, or markings on the branded box.
• Packaging must remain intact with original seals unbroken.
• No visible signs of attempted installation.
• Proof of purchase, such as a receipt or order confirmation, is required.